FAQs

There are so many questions when considering therapy. Here are just a few that people commonly have.

Rates & Insurance?

Each clinician sets their rates and those vary with the amount of experience they have. Session fees range from $65 – $175 per 50-minute session. There is a 4% discount if paying by cash or check. Reduced fee services are available on a limited basis. Learn more about our providers and their rates.

We have a few therapists that are in network with several insurance companies. We currently accept Aetna, United Healthcare, Oscar, Oxford, Cigna, Blue Cross Blue Shield of Texas, Medicaid and certain Employee Assistance Programs (EAPs). Only LCSW and LPC therapists accept insurance.

Otherwise, depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part as out of network services. Please contact your provider to verify how your plan compensates you for out of network psychotherapy services. Typically, clients pay out of pocket for services and we provide a super bill that can be used to file for out of network reimbursement.

Payments & Cancellation Policy?

We accept cash, check and all major credit cards, including HSA and FSA accounts, as forms of payment. There is a 4% discount for paying by cash or check.

If you are unable to attend a session, please make sure you cancel at least 24 hours in advance. Otherwise, you may be charged the full rate for the session. Contact your provider directly if you need to cancel/reschedule your appointment.

No Surprises Act? Good Faith Estimates?

What is the No Surprises Act, and how does a Good Faith Estimate impact treatment planning? The No Surprises Act is a piece of federal legislation aimed at reducing “surprise billing” across healthcare. Under this act, state-licensed or certified healthcare providers, like us, are required to make sure that clients have a reasonable estimate of their cost of services, especially if they do not have or are not using insurance.

Check out our page, “How Much Does Therapy Cost?” to read more about Good Faith Estimates, our clinicians’ rates, and the impact of the No Surprises Act on clients and providers alike.

%d bloggers like this: